Video information:

• The title of the video is Trust.
• The video features four people who have been involved in the Connect project in Oulu.
• The texts of the video are in English but with the exception of one person the interviewees speak Finnish. Subtitles are available in English and Finnish from Vimeo settings.
• The duration of the video is three minutes and twenty-four seconds.

Information about this file:

• This alternative text file contains both visual description and speech description of the video image and audio.
• The visual descriptions describe what is happening during the dialogue, which follows after.
• The visual descriptions and audio descriptions are places in square brackets.

Alternative text description

[The video starts. The word trust appears on a light purple background. The word changes to a text asking why it is important. A calm piano music plays in the background. The music continues throughout the video. Faiza Abdulqadir comes to the frame. Faiza is wearing glasses, a black shirt, a dark denim jacket and a black scarf covering her hair. Behind Faiza is a light purple background. In the top left corner there is the logo of the Connect project. The logo has three purple arches that overlap each other with the word Connect written under them. The background remains the same throughout the video.]

Faiza says in English:

Young people feel they do not belong to the city. Sometimes they feel like they are different. The way they look, the way they dress up, the way they talk. They try to show that they are strong, they can do something different, that they can show their personality, they can be a leader, they can be a boss, they can create their own things. That sometimes goes to the wrong side. Sometimes we look in quick solutions instead of figuring out the real problem. Like calling the police and not asking young people what the matter is.

[Faiza disappears from the frame and youth worker Sari Lahdenperä appears. Sari is wearing glasses, a light-coloured vertical-striped shirt and a cardigan.]

Sari says:

If young people feel that they do not fit in or are not doing well, we youth workers want to be there for them in their lives and help and support them in their situations. If for some reason there is no trust in the youth workers, then it can be difficult for us to help and support the young person. That trust is extremely important. It can be difficult to connect with young people and parents especially if the young person does not trust and the parents do not trust that the youth workers are on the young person’s side and supporting the family and young people in general.

[Sari disappears from the frame and senior constable Iina Ruoholainen appears. She is wearing a police uniform and a police earpiece.]

Iina says:

Trust is particularly important in the preventive work of the police. For example, if a young person a parent or a teacher has a concern, trust gives them the courage to tell the police about their concerns. In this way they can work together to tackle problems before they get any bigger. In Finland money cannot buy or control the police. This is not the case everywhere so the police have to show that we are worthy of people’s trust and that in Finland the police are the protector of all, at all times.

[Iina dissappears from the frame and Dlovan Ishaya, who is a father of three, appears. He is wearing a bluish vertical-striped collared shirt.]

Dlovan says:

It is really important that you guide the parents to guide the children. If they cannot talk at home, it is important that they have a confidant or a good relationship at school or with the police or whatever to say what is bothering them and to be able to solve the problems. A lot of parents may tell their children at home that they cannot talk to the police because in the country they come from the police were a problem. That is why many people do not want to go and talk to the police, social worker or the school. They are used to having all the problems dealt with within the family at home. But there are certain problems that cannot be dealt with because the child cannot even talk about it. The problem remains and the child or young person is left alone. The problem grows bigger. If it was dealt with in time, there would be no harm to the child or the family.

[Dlovan and the Connect logo disappear from the frame. A question appears asking what we can do together. The video ends.]